Privacy Policy
Effective date: August 26, 2026
Last updated: August 26, 2026
1. Introduction
Charis Canopy, LLC, a Georgia limited liability company, owns and operates the Clear Ascent Math Readiness Coaching brand (“Clear Ascent”). In this Privacy Policy, “we,” “us,” and “our” refer to Charis Canopy, LLC. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit clearascentmath.com, complete our parent-facing forms, communicate with us, or use our math-readiness coaching services.
Clear Ascent currently serves families in the United States. Our website, marketing, and forms are directed to parents, legal guardians, and other adults, not children.
2. Information We Collect
<h3>Information You Provide</h3>
<p>Depending on how you interact with Clear Ascent, we may collect:</p>
<ul>
<li>Your name, email address, telephone number, and other contact information.</li>
<li>Information submitted when requesting a resource, joining an email list, making an inquiry, or scheduling a conversation.</li>
<li>Information a parent or legal guardian provides about a child, such as grade level, school or district, math experiences, academic progress, assessment information, and other information the parent chooses to provide.</li>
<li>Communications, questions, feedback, and customer-support correspondence.</li>
<li>Scheduling, service, billing, and transaction information when you request or purchase services.</li>
<li>A parent testimonial or feedback and the permission associated with its use.</li>
</ul>
<p>
Please do not submit Social Security numbers, financial-account credentials, student identification numbers,
medical records, diagnoses, IEP or 504-plan documents, or other sensitive information unless Clear Ascent
specifically requests the information for an approved purpose.
</p>
<h3>Information Collected Automatically</h3>
<p>
When you visit our website, we and our website, analytics, and advertising providers may automatically collect
information such as:
</p>
<ul>
<li>Internet Protocol address and approximate location derived from it.</li>
<li>Browser, device, operating-system, and language information.</li>
<li>Pages viewed, links selected, referring pages, and dates and times of visits.</li>
<li>Cookie identifiers and information about interactions with our website, emails, and advertisements.</li>
<li>Advertising-campaign and conversion information.</li>
</ul>
<h3>Information From Service Providers and Other Sources</h3>
<p>
We may receive information from service providers that support our website, email delivery, scheduling,
payments, analytics, advertising, communications, and business operations. We may also receive information
from a person who asks us to contact you or whom you authorize to provide information to us.
</p>
3. How We Use Information
We may use personal information to:
- Operate, maintain, and improve our website and services.
- Provide requested resources, coaching, evaluations, recommendations, and support.
- Respond to inquiries and communicate with parents and prospective clients.
- Schedule services and process transactions.
- Personalize parent-facing communications and service recommendations.
- Send newsletters and promotional communications to adults, subject to applicable law and available unsubscribe choices.
- Measure website use, understand marketing performance, and conduct parent-directed advertising.
- Maintain business, accounting, tax, contractual, and customer-service records.
- Detect, investigate, and prevent fraud, misuse, security incidents, and other harmful activity.
- Enforce our agreements, resolve disputes, and establish, exercise, or defend legal claims.
- Comply with legal obligations and respond to lawful requests.
- Carry out other purposes disclosed when information is collected or with your direction or permission.
4. Cookies, Analytics, and Advertising
Our adult-facing marketing pages may use cookies, pixels, and similar technologies provided by website, analytics, and advertising services. These technologies help operate the website, remember settings, measure traffic, understand how visitors use the site, attribute inquiries or conversions, and present or evaluate parent-directed advertising.
We may use Google Analytics and Google Ads on adult-facing marketing pages. These services may collect online activity information and associate it with identifiers maintained by their providers. We do not intend to send names, email addresses, school information, assessment responses, or other child-identifying information to these services.
Advertising and analytics providers may collect information about your activity over time and across different websites or services. Depending on the law that applies, certain advertising-related disclosures may be characterized as “selling,” “sharing,” or processing for targeted advertising. Clear Ascent does not sell personal information for monetary consideration. If applicable law provides an opt-out right for these activities, you may submit a request using the contact information below.
You can use your browser settings to block or delete cookies. Blocking cookies may affect website functionality. Because there is not currently a uniform industry standard for browser-based “Do Not Track” signals, our website may not respond to those signals. We will recognize legally required opt-out preference signals when applicable.
5. Email Communications
We may use an adult’s email address to deliver requested resources, respond to inquiries, provide service communications, and send newsletters or promotional messages. You may unsubscribe from promotional emails at any time by using the unsubscribe instructions in the email or contacting us at support@clearascentmath.com.
Unsubscribing from promotional email will not prevent us from sending non-promotional communications relating to a request, transaction, service relationship, security matter, or legal obligation.
6. How We Disclose Information
We may disclose personal information to the following categories of recipients:
- Service providers and contractors: Providers supporting website hosting, email, forms, scheduling, payments, communications, data storage, analytics, advertising, accounting, security, and other business functions.
- Professional advisers: Attorneys, accountants, insurers, consultants, and other advisers where reasonably necessary for their services.
- Legal and safety recipients: Courts, regulators, law-enforcement authorities, government agencies, or other parties when we reasonably believe disclosure is required or permitted by law or is appropriate to protect rights, safety, security, or property.
- Business-transaction participants: Prospective or actual purchasers, investors, lenders, advisers, and other participants in a financing, merger, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction, subject to applicable law.
- Recipients you authorize: Other people or organizations when you direct us or give us permission to make the disclosure.
We may permit analytics and advertising providers to collect information through technologies operating on adult-facing marketing pages as described in this Privacy Policy. We do not intend to provide child assessment information or parent-submitted school information to advertising providers for behavioral advertising.
7. Deidentified and Aggregated Information
We may create deidentified or aggregated information that does not reasonably identify an individual or family. We may use this information for lawful internal analytics, service improvement, planning, and quality evaluation. Where required by applicable law, we will maintain deidentified information in deidentified form and will not attempt to reidentify it except as legally permitted.
8. Testimonials
With a parent’s permission, Clear Ascent may use a parent testimonial or feedback for marketing. We may edit or deidentify the testimonial and use a general description such as “Parent of a fifth-grade student.” We do not intend to publish a child’s name, image, voice, schoolwork, or identifiable assessment results without appropriate additional authorization.
9. Children’s Privacy
Our general website, marketing, and forms are intended for adults. Parents and legal guardians may provide information about their children, but children under 13 should not submit personal information directly through our general website or parent-facing forms.
As of this Privacy Policy’s effective date, Clear Ascent does not offer an online child assessment through the general website that directly collects personal information from children under 13. Before introducing such an assessment, Clear Ascent will provide any required children’s privacy notice and direct parent notice, obtain verifiable parental consent where required, and provide applicable parental review and deletion procedures. A supplemental children’s privacy notice may apply to that assessment.
If you believe a child has submitted personal information directly to us without appropriate parental involvement, contact us at support@clearascentmath.com.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business and transaction records, complying with tax and legal obligations, preventing fraud, protecting security, resolving disputes, and preserving or defending legal claims.
Retention periods may depend on the nature, amount, and sensitivity of the information; the purposes for which it is used; the relationship with the individual; reasonably foreseeable risks; and applicable legal, accounting, contractual, or operational requirements. Information may be retained longer when subject to a legal hold, dispute, investigation, or other lawful preservation requirement.
11. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission, storage, or security is completely secure, however, and we cannot guarantee that information will never be accessed, lost, misused, or disclosed without authorization.
12. Privacy Rights and Requests
Depending on your state of residence and the law applicable to Clear Ascent, you may have rights concerning your personal information, such as rights to request access, correction, deletion, or a copy of certain information, or to opt out of certain sales, sharing, or targeted advertising.
These rights apply only where provided by applicable law and may be subject to verification, exceptions, and limitations. We may request information reasonably necessary to verify your identity, authority, or parental relationship. An authorized agent may submit a request where permitted by law, subject to appropriate proof of authority. Where applicable law provides an appeal right, instructions will be included with our response.
To submit a privacy request, email support@clearascentmath.com. We will not discriminate against you for exercising a privacy right provided by applicable law.
13. Third-Party Services and Links
Our website may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review their privacy information before providing personal information.
14. United States Operations
Clear Ascent currently offers its services to individuals in the United States. If you access the website from another country, you understand that information may be processed in the United States, subject to applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy prospectively to reflect changes in our services, practices, technology, or legal obligations. The revised policy will be posted on this page with an updated effective or “last updated” date. If applicable law requires additional notice or consent for a material change, we will provide it before applying the change as required.
16. Contact Us
Website: https://clearascentmath.com
Email: support@clearascentmath.com